We take the security of your accounts seriously. That’s why we provide fraud alerts to make you aware of the latest fraud schemes. Be on the lookout for our alerts, sent directly to you when we’re made aware of new security threats.
Many instances of fraud that we see have common elements. Below are some common fraud schemes we’ve seen:
Fraud targeted at cardholders
Beware of a scam where fraudsters call debit and credit card holders requesting personal information such as PINs, passwords and/or the CVV number on the back of your card.
Sometimes the fraudsters are able to provide members with information such as card numbers. Please do not provide any personal information to people reaching out to you.
Keep in mind that Orlando Federal Credit Union, Visa® or any companies that we work with will NEVER call, email, text or otherwise reach out and ask members to verify or provide personal information.
Fraud targeted at online job applicants
This scam involves online job postings and emails from “recruiters.” The company in question is a real business with a legitimate website, so you may email the “recruiter.” The “recruiter” replies and invites you to an interview via an instant messenger service. Afterward, they may express interest in hiring you. A letter of employment is then sent which may require you to complete, sign and return with personal information such as your Social Security Number, address, phone number, etc. A counterfeit check with the Orlando Federal Credit Union logo may then be mailed to you to “purchase training equipment.”
Do NOT cash this check. Contact us at 407.835.3500 to verify if the check is legitimate.
Fraud posing as a sweepstakes
This scam consists of members receiving a fraudulent sweepstakes letter in the mail announcing that they are a winner. A fraudulent check is enclosed to “assist with the applicable Tax and Insurance handling fee.”
Do NOT follow the instructions on the letter, call the included number or deposit the check.
Call us at 407.835.3500 or send an email to [email protected] with questions or concerns if you’ve received this letter.