Phone Hours
Main phone line: 407.835.3500
Toll-free line: 800.953.4567
Loan Center hours:
Live assistance available 24/7
Member Service Center (MSC) hours:
Monday, Tuesday, Wednesday & Friday, 8 am to 6 pm
Thursday, 10 am to 6 pm
Saturday, 9 am to 1 pm
Connect with all departments, including:
- Collections
- Credit Cards
- Debit Cards
- Loan Center
- Member Service Center
- Mortgage Department
These are the days we will be closed in 2021.
Holiday Schedule
Lobby & Drive-Thru Hours
Apopka, Millenia, Semoran & SODO
Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 5 pm
Drive-Thru: 8 am to 5 pm
Telly (ITM)*: 9 am to 6 pm (24/7 ATM*)
* Unavailable at SODO until further notice
Thursday
Lobby: 10 am to 5 pm
Drive-Thru: 10 am to 5 pm
Telly (ITM)*: 10 am to 6 pm (24/7 ATM*)
* Unavailable at SODO until further notice
Saturday
Lobby: 9 am to 1 pm
Drive-Thru: 9 am to 1 pm
Lake Nona
Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 5 pm
In-branch Telly (ITM): 9 am to 5 pm
Outside Telly (ITM): 9 am to 6 pm (24/7 ATM)
Thursday
Lobby: 10 am to 5 pm
In-branch Telly (ITM): 10 am to 5 pm
Outside Telly (ITM): 10 am to 6 pm (24/7 ATM)
Saturday
Lobby: 9 am to 1 pm
Casselberry
Monday, Tuesday, Wednesday & Friday
Telly (ITM): 9 am to 6 pm (24/7 ATM)
Thursday
Telly (ITM): 10 am to 6 pm (24/7 ATM)
City Hall
Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 4 pm
Telly (ITM): 9 am to 6 pm (ATM open when City Hall open)
Thursday
Lobby: 10 am to 4 pm
Telly (ITM): 10 am to 6 pm (ATM open when City Hall open)
Sheriffs
Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 4 pm (24/7 ATM)
Thursday
Lobby: 10 am to 4 pm (24/7 ATM)
