How to Reach Us
Phone Hours
Main phone line: 407.835.3500
Toll-free line: 800.953.4567
Loan Center hours:
Live assistance available 24/7
Member Service Center (MSC) hours:
Monday - Friday, 8 am to 6 pm
Saturday, 9 am to 1 pm
Connect with all departments, including:
- Collections
- Credit Cards
- Debit Cards
- Loan Center
- Member Service Center
- Mortgage Department
Holiday Schedule
These are the days we will be closed this year.
View Holiday Schedule
Mobile App Account Deletion
If you would like to request removal of your mobile app account and related data, send an email to support@orlandocreditunion.org or call 407.835.3500.
![headset](/files/orlandocu/1/image/Icons/Contact-Us/CallUs.png)
Lobby & Drive-Thru Hours
Apopka, Millenia, Semoran & SODO
Monday - Friday
Lobby: 9 am to 5 pm
Drive-Thru: 8 am to 6 pm
Telly (ITM): 8 am to 6 pm (24/7 ATM)
Saturday
Lobby: 9 am to 1 pm
Drive-Thru: 9 am to 1 pm
Telly (ITM): 9 am to 1 pm (24/7 ATM)
Lake Nona
Monday - Friday
Lobby: 9 am to 5 pm
In-branch Telly (ITM): 9 am to 5 pm
Outside Telly (ITM): 8 am to 6 pm (24/7 ATM)
Saturday
Lobby: 9 am to 1 pm
Telly (ITM): 9 am to 1 pm (24/7 ATM)
Casselberry
Lobby & Drive-thru are closed
Monday - Friday
Telly (ITM): 8 am to 6 pm (24/7 ATM)
Saturday
Telly (ITM): 9 am to 1 pm (24/7 ATM)
City Hall
Monday - Friday
Lobby: 9 am to 4 pm
Telly (ITM): 8 am to 5 pm
Sheriff's
Temporarily closed due to onsite building enhancements. The exterior ATM is still accessible and you can visit other branch locations.
Monday - Friday
Lobby: 9 am to 4 pm (24/7 ATM)
![paper airplane](/files/orlandocu/1/image/Icons/Contact-Us/EmailUs.png)
Only contact us by email if you have general questions or are experiencing issues with Online Banking. Do NOT send account specific information such as your PIN, Social Security number or Online Banking password. Emails sent to this address are not encrypted.
Main address:
Orlando Credit Union
945 South Orange Avenue
Orlando, Florida 32806
![envelope](/files/orlandocu/1/image/Icons/Contact-Us/Mail.png)
Fax
Fax completed forms to Orlando Credit Union:
407.404.5151
![fax](/files/orlandocu/1/image/Icons/Contact-Us/Fax.png)
Social
Follow us on social media to hear about the latest updates, promotions and financial tips.
![thumbs up in a phone](/files/orlandocu/1/image/Icons/Contact-Us/Social.png)
Want to talk in-person?
We know nothing can compare to a face-to-face experience.
Our friendly, attentive staff at our credit union branches are always happy to help.
Go to main navigation