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Orlando

How to Reach Us

Phone Hours

Main phone line: 407.835.3500

Toll-free line: 800.953.4567

Loan Center hours:
Live assistance available 24/7

Member Service Center (MSC) hours:
Monday, Tuesday, Wednesday & Friday, 8 am to 6 pm
Thursday, 10 am to 6 pm
Saturday, 9 am to 1 pm


Connect with all departments, including:

  • Collections 
  • Credit Cards
  • Debit Cards
  • Loan Center
  • Member Service Center
  • Mortgage Department


Holiday Schedule

These are the days we will be closed in 2021.
Holiday Schedule






















 

 

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Lobby & Drive-Thru Hours

Apopka, Millenia, Semoran & SODO
Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 5 pm
Drive-Thru: 8 am to 5 pm
Telly (ITM): 9 am to 6 pm (24/7 ATM)

Thursday
Lobby: 10 am to 5 pm
Drive-Thru: 10 am to 5 pm
Telly (ITM): 10 am to 6 pm (24/7 ATM)

Saturday
Lobby: 9 am to 1 pm
Drive-Thru: 9 am to 1 pm

Lake Nona
Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 5 pm
In-branch Telly (ITM): 9 am to 5 pm
Outside Telly (ITM): 9 am to 6 pm (24/7 ATM)

Thursday
Lobby: 10 am to 5 pm
In-branch Telly (ITM): 10 am to 5 pm
Outside Telly (ITM): 10 am to 6 pm (24/7 ATM)

Saturday
Lobby: 9 am to 1 pm

Casselberry
Monday, Tuesday, Wednesday & Friday
Telly (ITM): 9 am to 6 pm (24/7 ATM)

Thursday
Telly (ITM): 10 am to 6 pm (24/7 ATM)

City Hall

Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 4 pm
Telly (ITM): 9 am to 6 pm (ATM open when City Hall open)

Thursday
Lobby: 10 am to 4 pm
Telly (ITM): 10 am to 6 pm (ATM open when City Hall open)


Sheriffs

Monday, Tuesday, Wednesday & Friday
Lobby: 9 am to 4 pm (24/7 ATM)

Thursday
Lobby: 10 am to 4 pm (24/7 ATM)

 

Email

Support email address:
[email protected]

Email Us
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Only contact us by email if you have general questions or are experiencing issues with Online Banking. Do NOT send account specific information such as your PIN, Social Security number or Online Banking password. Emails sent to this address are not encrypted.

Mail

Main address:
Orlando Credit Union
945 South Orange Avenue
Orlando, Florida 32806

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Fax

Fax completed forms to Orlando Credit Union:
407.404.5151

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Social

Follow us on social media to hear about the latest updates, promotions and financial tips.

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Want to talk in-person?

We know nothing can compare to a face-to-face experience. Our friendly, attentive staff at our credit union branches are always happy to help.

Find a Branch