skip to main content

How to Reach Us

Phone Hours

Main phone line: 407.835.3500

Toll-free line: 800.953.4567

Loan Center hours:
Live assistance available 24/7

Member Service Center hours:
Monday–Friday, 8 am to 6 pm
Saturday, 9 am to 12 pm

Connect with all departments, including:

  • Collections 
  • Credit Cards
  • Debit Cards
  • Loan Center
  • Member Service Center
  • Mortgage Department
Call Us
Speech bubble with headset icon

Lobby & Drive-Thru Hours

Lobby and Appointment hours:
(All branch lobbies open except City Hall & Sheriff's office)
Monday–Friday, 9 am to 5 pm
Saturday, 9 am to 1 pm

Branch Drive-Thru hours:
Monday–Friday, 8 am to 5 pm
Saturday, 9 am to 1 pm

Telly ITM Banking Drive-Thru hours:
Monday–Friday, 9 am to 6 pm

2021 Holiday Schedule

These are the days we will be closed in 2021.
Holiday Schedule


Support email address:
[email protected]

Email Us
paper plane icon

Only contact us by email if you have general questions or are experiencing issues with Online Banking. Do NOT send account specific information such as your PIN, Social Security number or Online Banking password. Emails sent to this address are not encrypted.


Main address:
Orlando Credit Union
945 South Orange Avenue
Orlando, Florida 32806

letter icon


Fax completed forms to Orlando Credit Union:

telephone icon


Follow us on social media to hear about the latest updates, promotions and financial tips.

Smartphone with thumbs-up image icon

Want to talk in-person?

We know nothing can compare to a face-to-face experience. Our friendly, attentive staff at our credit union branches are always happy to help.

Find a Branch